overbola Platform Privacy Notice
This page describes what we collect when you use overbola and how we keep that data protected. We process personal information—your name, email, phone number, payment details, and betting history—only to operate our sportsbook and gaming services. We do not sell your data to advertisers or unrelated third parties. All overbola data transfers use encryption, and our servers may sit outside your jurisdiction but remain subject to our privacy commitments.
We at overbola comply with Indonesia's data protection framework and best-practice security standards. When you register, deposit via DANA or e-wallet, place a Liga 1 bet, or withdraw winnings, we record those actions. This record protects you (you can verify your account history anytime) and protects us (we detect fraud and ensure regulatory compliance). Your privacy is not negotiable; we describe exactly what we do and why.
Our privacy policy covers data collection, processing, storage, third-party sharing, your rights, and how to contact us if you have concerns.
What Data We Collect and How We Use It
Account Registration and Identity Verification
When you register on overbola, we collect your email address, phone number, and password. These are necessary to create and manage your account. We use your email for login recovery and account notifications (e.g., withdrawal confirmations, deposit credits, security alerts). Your phone number is optional but recommended for two-factor authentication—a security measure we encourage all overbola members to enable.
Before you withdraw funds, we require identity verification (KYC). We collect your government-issued ID number (from your passport, national ID, or driver's license) and a photo of that ID. We also request proof of address—a utility bill, bank statement, or rental agreement dated within the last three months. We use these documents to verify you are who you claim to be and to comply with Indonesia's anti-money-laundering regulations. Once verified, your documents are stored encrypted and are not shared outside overbola's compliance team.
Payment and Transaction Data
When you deposit or withdraw on overbola, we record the payment method, amount, timestamp, and outcome (success or failure). If you use DANA, e-wallet, mobile banking, or a local payment, online payment, or e-wallet virtual account, we capture your payment identifier (e.g., your phone number for e-wallets or your bank account number for VAs). This data is used to process your transaction, prevent fraud, and enable withdrawal to your original payment method (a security requirement we enforce).
Your betting and game activity—all Liga 1 pre-match wagers, live-dealer blackjack sessions, Paito Mingguan tickets, and slot spins—is recorded on our backend. This record shows your account balance history, settlement results, and cumulative activity. You can view your complete transaction history anytime by logging into overbola. We retain this data indefinitely to settle disputes, prevent fraud, and meet regulatory obligations.
Cookies and Tracking
overbola uses cookies to store your login session and remember your language preference. These are functional cookies, not tracking cookies. We do not use cookies to build an advertising profile or sell data to marketers. Third-party analytics tools (if enabled) may collect anonymized usage data (which pages you visit, how long you stay) to help us improve our platform. This data is never linked to your personal identity.
If you prefer, you can disable non-essential cookies in your browser settings. However, disabling session cookies will log you out of overbola and may break some features.
Our overbola Data Handling, Third Parties, and Your Rights
Third-Party Processors
We share your data with trusted third parties only when necessary. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) receive your payment information to settle deposits and withdrawals. These processors have their own privacy policies; we recommend you review them. Our cloud hosting provider (servers may be located outside Indonesia) has contractual obligations to protect your data and not use it for other purposes.
We may disclose your data if required by law—for example, if a court orders disclosure or if we are investigating fraud. We do not voluntarily share your data with government agencies. However, if a court or regulatory body issues a legal request, we will comply while notifying you unless the law forbids notification.
Your Rights and Data Access
You have the right to access, correct, and delete your personal data. You can request a copy of all data we hold about you by contacting our support team. We will provide this within 30 days. If you find errors in your data (e.g., your phone number was entered incorrectly), you can request a correction, and we will update it promptly. If you wish to delete your overbola account, we will close it and mark your data for deletion, though we may retain transaction records for compliance purposes for several years.
You can withdraw consent for certain non-essential processing (e.g., marketing emails). We will respect opt-out requests. However, you cannot withdraw consent for essential processing (like payment and fraud detection) because these are necessary to operate your account and comply with law.
Data Retention
We retain your account data (name, email, phone, KYC documents) as long as your overbola account is active. If you close your account, we retain transaction records for seven years to comply with Indonesian financial regulations. We delete non-essential data (like marketing preferences) after two years of account inactivity. Personal documents (ID photos, address proofs) are deleted after five years if no disputes exist.
Your betting history and account balance are permanent records. We cannot and will not delete these, as they form the legal record of your account and may be needed to settle disputes or verify your withdrawal history to payment providers.
Contact Us About Privacy Concerns
If you have questions about how overbola handles your data, contact our support team in English. Provide your account ID and a clear description of your concern. We will respond within 10 business days.
Jurisdiction and Cross-Border Data
overbola operates services in jurisdictions where local law permits. Our servers may be located outside Indonesia, and your data may be transmitted across borders. However, we apply the same security and privacy standards regardless of server location. We do not transfer data to countries with weaker protections. All inter-border transfers are encrypted and contractually protected.
By using overbola, you consent to data processing as described in this policy. If you do not agree, you cannot use overbola. This policy may be updated from time to time; we will notify you of material changes by email or account notification. Your continued use of overbola after an update constitutes acceptance of the revised policy.
Account Security Measures
We strongly recommend enabling two-factor authentication (2FA) on your overbola account. With 2FA active, every login from a new device requires a code sent to your phone, preventing unauthorized access even if your password is compromised. If you suspect your account has been breached, change your password immediately and contact support.
Never share your overbola password or recovery email link with anyone. We will never ask for your password via email or phone. If you receive a suspicious message claiming to be from overbola asking for your credentials, report it to support immediately—it is likely a phishing attempt.
overbola's security team monitors accounts for unusual activity (e.g., login from a distant location, rapid large withdrawals). If we detect potential fraud, we may freeze your account and request re-verification. This is for your protection. Respond promptly to re-verification requests to unblock your account.
Summary
We at overbola collect only the data necessary to operate a secure, compliant sportsbook and gaming platform. We encrypt all data, limit third-party access, and provide you full visibility into what we hold. You can request access, correction, or deletion anytime. Our privacy commitments apply equally to members in Jakarta, Surabaya, Bandung, and Medan, as well as members betting on Liga 1, Piala AFF, Champions League, or any other game.
Your trust is fundamental to overbola. We take your privacy seriously and adhere to international best practices even where local law permits less stringent standards. If you have any concerns, reach out to our support team—we are here to help.